NC-SARA
The National Council for State Authorization Reciprocity Agreements (SARA) is a non-profit organization established to ensure national standards for interstate postsecondary distance education programs and courses. 听The State of New York is a member state, and SUNY 含羞草视频 is a SARA participating institution. Participation in SARA allows SUNY 含羞草视频 to provide distance education courses and programs to students outside of the state. SARA policies do not听cover complaints related to grades or student conduct violations.听To learn more about SARA, please visit听.听
NC-SARA Complaint Process
SUNY 含羞草视频 is a member of the National Council for State Authorization Reciprocity Agreements (NC-SARA) and follows the complaint resolution policies and procedures outlined within the 听and summarized听. Consumer protection complaints resulting from distance education courses, activities, and operations may be submitted to the Vice President of Academic Affairs Dr. Melanie Rie, at [email protected]听for investigation and resolution. If a student is dissatisfied with the campus-based resolution, a concern may be submitted to System Administration of the State University of New York as outlined听. And, if still not satisfied, a complaint may be submitted, within two years of the incident about which the complaint is made, to the New York State Education Department as outlined on their 听webpage.听 Effective July 1, 2026, a student may submit a complaint to the 听of the state in which the student is located and this entity will provide to the student the contact information of the SARA office at the New York State Education Department.听
Please note, this process is only for consumer protection issues (for examples, see section 4 of the ) and this does not include complaints related to grades or student conduct violations, both of which are to be addressed via non-SARA processes (see [provide links to applicable campus policies and procedures]). Additionally, this process is only for distance education students located in another SARA-participating state (as of January 1, 2026, this includes all states except California), whereas other distance education students, including those located in New York State, should follow non-SARA processes (see [provide descriptive text with embedded links to applicable campus policies and procedures]).